Engineer Appointment

[frankdoyle]

I need to change my appointment time for an engineer coming to install router and set top box . I can’t find where to do this . 

[XRaySpeX]

@frankdoyle : You need to phone CS to change the appt.

[frankdoyle]

Hi

Thx for reply thought you could change on line but no ! BTW I remember seeing X-ray specx in my punk days 😀

[Norman131]

Hi something has come up I won’t be home at the time

agreed got called into work late could we re schedule please 

[Norman131]

Sorry for any inconvenience 

[JimM11]

@Norman131 Not sure why, but there is no response you should expect, this is a public forum, if you need something EE Related then you will have to call them.

[XRaySpeX]

@Norman131 : No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are. You need to phone CS.

[Leanne_T]

Morning @Norman131 

Welcome to the community. 

Please follow the advice provided and give us a call, the team will have access to the account to check the engineer visit and get this changed for you 🙂

Let us know how you get on. 

Leanne.

[nellymirgova320]

Heloo my name is Pavel **** and I am new customer  to day I miss my installation at my houme but a don't know about in the house must to by old person  because my son was at houme  and I can't to access internet so how can I do my chang date and I can't wait like one week   if u can't coming this week I want to canceled  and I will use some different company thank u

[Mod edit; removed personal details from the forum]

[JimM11]

@nellymirgova320 Posting in the Forum you are only talking to customers like yourself, and therefore you need to call EE CS direct to take up you request to re-schedule the next available appointment for the install.